Let’s Talk About Value (and Productivity)
“There is only one valid definition of a business purpose: to create a customer.”* No matter what the future of work looks like, securing customers and creating value for them is fundamentally what...
View ArticleRe-Generation
Re-Generation Whatever productivity is, and it’s not easy agree on what it is, other nations appear to be getting more bang for their buck. To use a horrible phrase. I wrote in my last blog post about...
View ArticleTiny Triumphs – the next frontier
If you are interested, here’s where I’m at with Tiny Triumphs: The Tiny Triumph package of tasters, tools and tribes (people co-creating and sharing in communities) are all aimed at helping people and...
View ArticleColliding Complexities and Reflexive Learning
I created this diagram for my own benefit, to help me clarify the focus for what I want to do with The Smart Work Company. It has been useful enough but it would be even better if it was somehow...
View ArticleBuilding Performance Coalitions
Matt Ballantine (@Ballantine70) and I are currently talking about the feasibility of bringing together diverse people, with diverse perspectives, to explore the practical implications of Matt’s Minimum...
View ArticleFinding Focus
I’ve been giving a lot of thought to focus. What’s mine for The Smart Work Company? What am I trying to do? Am I about working with people and organisations to help them to explore changing customer...
View ArticleChoosing a Learning Technology
Choosing a Learning Technology Learning and performance in work are becoming so integrated it’s hard to know what a ‘learning technology is’ any more. I’ve been thinking about how I settled on the one...
View ArticleFacilitating the space in between
This post was triggered by another recent post, Two worlds and in between, from Neil Usher (@workessence). It (this post) is about the power of informal communities, and issues involved in ‘harnessing’...
View ArticleMaking Time For You
Working with clients and gaining insight into issues that people are grappling with is a privilege. So are conversations with people who work at the metaphorical coalface, dealing routinely with the...
View ArticleA star is born, and it could be you!
This post is about the evolution of an idea, in particular in settling on what I think might be an appropriate metaphor for exploring a holistic approach to exploring and developing future-focused ways...
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