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Let’s Talk About Value (and Productivity)

“There is only one valid definition of a business purpose: to create a customer.”* No matter what the future of work looks like, securing customers and creating value for them is fundamentally what...

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Re-Generation

Re-Generation Whatever productivity is, and it’s not easy agree on what it is, other nations appear to be getting more bang for their buck. To use a horrible phrase. I wrote in my last blog post about...

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Tiny Triumphs – the next frontier

If you are interested, here’s where I’m at with Tiny Triumphs: The Tiny Triumph package of tasters, tools and tribes (people co-creating and sharing in communities) are all aimed at helping people and...

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Colliding Complexities and Reflexive Learning

I created this diagram for my own benefit, to help me clarify the focus for what I want to do with The Smart Work Company. It has been useful enough but it would be even better if it was somehow...

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Building Performance Coalitions

Matt Ballantine (@Ballantine70) and I are currently talking about the feasibility of bringing together diverse people, with diverse perspectives, to explore the practical implications of Matt’s Minimum...

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Finding Focus

I’ve been giving a lot of thought to focus. What’s mine for The Smart Work Company? What am I trying to do? Am I about working with people and organisations to help them to explore changing customer...

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Choosing a Learning Technology

Choosing a Learning Technology Learning and performance in work are becoming so integrated it’s hard to know what a ‘learning technology is’ any more. I’ve been thinking about how I settled on the one...

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Facilitating the space in between

This post was triggered by another recent post, Two worlds and in between, from Neil Usher (@workessence). It (this post) is about the power of informal communities, and issues involved in ‘harnessing’...

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Making Time For You

Working with clients and gaining insight into issues that people are grappling with is a privilege. So are conversations with people who work at the metaphorical coalface, dealing routinely with the...

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A star is born, and it could be you!

This post is about the evolution of an idea, in particular in settling on what I think might be an appropriate metaphor for exploring a holistic approach to exploring and developing future-focused ways...

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